Refund policy
Returns
We want you to stand behind your gear as much as we do. If something is not right, you have 30 days from the date of delivery to request a return.
To be eligible, apparel must be unworn, unwashed, and in its original condition with any packaging intact. Sword decals are not returnable once the backing has been removed or the decal has been applied, unless the decal arrived defective.
How to Start a Return
Reach out through our Contact page with your order number and the reason for the return. We will reply with return instructions. Please do not send items back without contacting us first.
Refunds
Once we receive and inspect your return, we will notify you and issue your refund to the original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your bank or card issuer.
Exchanges
Need a different size? Contact us and we will set up an exchange, subject to availability.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo and your order number. We will make it right at no cost to you.